As with all electrical devices things can go wrong. With electronic cigarettes it is no different. There are some common problems that you can solve yourself. Below we have listed some of the ones you may encounter and how they can be fixed qute simply.



My clearomizer is leaking e-liquid from the bottom.


There are a couple of reasons why a clearomizer may leak. The most common are that the clearomizer has been overfilled or that e-liquid has been poured into the centre tube. It is usually accompanied by a gurgling sound when you try and take a puff. This can be rectified very simply by removing the clearomizer from the battery, holding it over a tissue and blowing through the mouthpiece.

Clearomizers, like the CE4 are made from a reinforced plastic that is crack resistant, but not crack proof. These tanks will stand up to heavy wear and tear, but can still crack under constant abuse. Be sure not to drop your clearomizer or allowing it to bang against hard surfaces when putting it down, as these actions will greatly reduce the lifespan of the unit.


My clearomizer has cracked.


Some flavoured e-liquids that can cause the plastic in clearomizers and tanks to melt. This is a chemical reaction between a specific kind of plastic (polycarbonate) and specific flavouring agents. If you wish to use a clearomizer instead of a cartomizer/tank based system we recommend using the Vision eGo V2 which uses a slightly different type of plastic. They are reasonably priced, can be completely disassembled and any of the parts can be purchased individually should it need to be replaced.


My clearomizer is still leaking after I blew out the e-liquid from the airhole, but the e-liquid is actually coming out from the part of the clearomizer where the metal meets the clear plastic.


This usually happens with the rebuildable clearomizers. Make sure that the clear plastic part is screwed on firmly to the metal at the bottom.


I get a burnt taste when using my clearomizer.


There are many reasons why you may be getting a burnt taste.




I've charged my battery and nothing happens when I press the button! The button doesn't light up at all!


Click the battery button quickly five times. This will unlock the battery.  This is a good feature to have if you want to carry your it in your pocket or purse and do not want it to activate accidentally.


My battery light is on, and my clearomizer is screwed on, but when I take a puff there's no vapour! 


This is most likely a caused by the centre pin in the battery. This usually happens when the centre pin connecting to the battery, where the clearomizer connects, has been pushed down because of a previous attachment causing it to slightly collapse. This is something that happens to the best of us, and can easily be fixed. There are a few things you can do at this point. You can take a pin, and raise the centre pin gradually by easing up the edges of it with the pin. You may need to raise it from three or four sides to evenly raise the centre pin back to it’s original position. Make sure that you do not raise it up too much as this may cause the centre pin to completely dislodge from the battery. Please note: you do not have to completely tighten your clearomizer onto the battery for it to work. Over tightening can cause the pin to collapse again.



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