Terms & Conditions

By visiting our website and/or buying any of our products that you agree with our terms and conditions as set out below.


“We” “Us” “Seller” “Retailer” “ecignet” “WG Supplies LTD” all refer to the company WG Supplies LTD registered at: 9 Prescott Green, Loughton, Essex, IG10 2AQ, United Kingdom. “You” “Your” “Customer” “User” “Buyer” all refer to our customer and/or users of our website. This includes anyone placing an order or query via the telephone or e-mail.

Data,information and general conditions

Whilst we make every endeavour to ensure that information provided on our web site is up to date and accurate should not use any of the information as matter of fact or as reliable information. Ecignet have not carried out any medical research and therefore are not qualified to recommend a product's medical suitability for an individual person[s] to use. Ecignet are the re-seller of products created outside our control and you take full responsibility for the use of our products regardless of the outcome. This does not impact your statutory rights.

Product Safety and use

If you have any doubts about the medical suitability of any of our products please seek medical advice. Ecignet cannot be held responsible at all for any medical issues that may arise from use of our products. Ecignet in no way promote any of our products as a quit smoking aid or a cure to addiction of nicotine. The Electronic cigarette delivers nicotine to a person via e-liquid. Nicotine is classed as a poison and is addictive/harmful to your health. If you fail to do this you cannot hold ecignet cannot be held responsible in any way for the outcome of using our products. All product use and consumption is done at the customers own risk as per the liability section of the terms and conditions. Ecignet accept no liability and will not be responsible for any loss, claims, damage, injuries, expense or suffering incurred as a result of any product provided by ecignet. Any compensation or refunds shall be at the discretion of Ecignet and shall not exceed the value of the product provided.


The customer agrees that it shall defend, indemnify, save and hold ecignet harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fee's asserted against Eccignet, it's agents, third parties, manufacturers, customers, directors and employees, that may arise or result from any product sold by customers, or employees. The customer agrees to defend, indemnify and hold harmless Ecignet against liabilities arising out of but not limited to; any injury or medical condition to person or persons/property caused by any products/services sold or otherwise distributed in connection with/directly by Ecignet, any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party.


Any information on our website (including but not limited to product descriptions and photos) may not be re-used without our express written permission. You agree that you will not re-transmit or share any items downloaded/obtained from our website without our express written permission.

Age Restriction

Ecignet reserve the right to request proof of age from any of our customers at any stage of an order. If we suspect you are younger than 18 years of age we reserve the right to cancel your order with a full refund minus any administrative costs incurred preparing your order. If you are under 18 years old you are breaking our terms of service and legal terms in placing an order.

We reserve the right to change the terms and conditions at any time. It is your responsibility to visit our terms and conditions page on a regular basis as a customer in order to agree with them. You are also required to agree with our terms and conditions on checkout and this will form a formal legal contract with us.

Our terms and conditions will be reviewed on a regular basis in accordance with UK law. As a company selling goods and/or services we reserve the right to cancel an order or ban a customer at any point in time without reason. This is our right as a seller. From time to time pricing errors may occur on our website. Please note that we have no obligation to honour these prices in the same way a high-street store would have to. This applies regardless of your order and/or payment status. If payment has been taken and we decide not to honour the order a full refund will be provided, all loyalty points will also be deducted from your balance.


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